Shipping Policy

 

Inland Botanicals LLC

Last Updated: October 14, 2026

At Inland Botanicals, we appreciate your business and work hard to get your orders processed, packaged, and shipped as quickly as possible. We want your shopping experience to be simple, reliable, and hassle-free!

Order Processing & Shipping

Orders placed Monday through Friday before 1:00 PM Pacific Time typically ship the same business day, provided payment has been received, products are available, and no additional verification is required.

Orders placed after our daily shipping cutoff, on weekends, or on holidays will generally be processed the next business day.

While we make every effort to ship orders promptly, occasional processing delays may occur due to order volume, product availability, holidays, or other circumstances.

When we anticipate longer than usual processing times, we do our best to post a notice on our website to keep customers informed.

Shipping Destinations & Restrictions

Inland Botanicals currently offers domestic shipping within the United States to eligible destinations.

Due to varying state and local laws, certain botanical products, including kratom, may be restricted or prohibited in specific locations. These restrictions can apply at the state, county, or city level and may vary depending on the product.

We make every effort to comply with applicable laws and reserve the right to decline or cancel orders that cannot legally be fulfilled.

If an order is canceled because of a shipping restriction, we will notify the customer and refund the payment for the canceled items, including any associated shipping charges.

If you have questions about shipping availability in your area, please contact us before placing your order.

We do not offer international shipping at this time.

Shipping Rates & Delivery Times

Available shipping methods and associated charges are displayed during checkout.

Delivery estimates are provided by shipping carriers and may vary depending on the destination, shipping method, weather conditions, and carrier operations.

Please note that estimated delivery times are not guaranteed delivery dates.

Online Order Limits

Online credit and debit card purchases are limited to $500 per order.

This limit is part of our payment processing and fraud prevention practices. Orders may be subject to additional verification before fulfillment.

For purchases exceeding $500, please contact us directly to discuss available ordering options.

Order Tracking

When tracking information is available, it will be provided after your order has shipped.

Please allow time for the shipping carrier to update tracking information.

Missing, Delayed, or Damaged Packages

We want your order to arrive safely!

If your package is significantly delayed, missing, or arrives damaged, please contact us so we can investigate the issue.

We will work with the shipping carrier when appropriate and help arrange a suitable resolution, including replacement or refund when warranted.

For damaged orders, please retain the original packaging and contact us with photos when possible.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We will do our best to correct the address before shipment. Once an order has shipped, changes may not be possible.

Additional shipping charges may apply if a package must be resent due to an incorrect address provided at checkout, subject to applicable law.

Questions About Your Order?

We're always happy to help!

Inland Botanicals LLC

8943 N Commerce Dr

Hayden, ID 83835

Phone: 208-518-1095

Email: info@inlandbotanicals.com

Website: www.inlandbotanicals.com

Thank you for shopping with Inland Botanicals. We truly appreciate your support!