Gosh, where to begin! First off, we are talking about high quality, consistent product that is, therefore, reliable in its results. Second of all, let’s mention that their response time in acknowledging, filling and shipping one’s order is quicker than Amazon’s in my experience! I can also say how much I appreciate the free samples with every order. I don’t know of any other company that does that. But what always secures me as a loyal customer is their impeccable and effortless so to speak service. When they say IB family, they actually mean it. Any correspondence I have with them is like talking to an extended family member that I actually like! Haha. And to emphasize this point, if they asked me to Thanksgiving dinner, I would gladly accept! When one is as authentic and good-natured as these people, “professionalism” is not needed in ordinary terms if that makes sense. The line between customer and merchant is blurred and it’s more like friends reconnecting every time. I have complete trust in everything they say, do, stand by and sell. There is only one other company I can say that about-Chewy.com. It goes without saying, they are my favorite kratom supplier and I recommend them above all others. Thanks so much, IB-your biggest fan-Katie Love
Inland’s blends are the best and most thoughtfully prepared I have had. There is also no company that can compete with the service they provide. I haven’t found anyone nicer than the owners of this company. They are a pleasure to work with. Kind and professional. You will not be disappointed in their product.
Best service, best products, fastest shipping.
They answer their phone!!
Packaging is top notch and keeps the product clean during shipping and fresh when it gets here.
I tried a bunch of other vendors before finding Inland and I won’t shop anywhere else now!
Tried counting sheep on Nathan’s recommendation. Best nights sleep in a long time. No hangover, back pain relived. Slept great. A sceptic now a believer.
Over last year I’ve tried multiple vendors all over and have had my share of good and bad experiences, lol Between becoming a nerd on strains and trying basically every incense from everyone I ordered from, for me hands down, Inland botanicals will be my #1 vendor from now on, they have the best quality I’ve ever experienced. I’m able to burn half of my normal burn with amazingly clean aromas. The order and shipping were extremely fast, I couldn’t believe it also, the packaging is quality which goes to show how far they go the extra . With awesome prices that are very affordable. Thank you Inland for being awesome!!
We ended up placing an order with you that day and you both were extremely helpful and accommodating. You were able to get our order out that Saturday and we actually received it on Monday! I have nothing but, great things to say about the Customer Service. I would definitely recommend you to anyone who asks. Also, not to mention the product was surprisingly great as well and thank you for all the extra samples you included. I haven’t had a chance to try them all but, I’m sure they’re great as well. Nothing but great things to say about your service and product. Thanks again for everything,
An extremely satisfied customer
I have been so happy with Inland Botanicals, and am so glad a friend told us about them. Even if the price weren’t half of what we were used to paying (which it is) I would order from here every time for their blends! The Bulgarian and Yellow Brick Road are amazing, and I really appreciate the chance to try something new with the samples (definitely a good idea on IB’s part!). And if it weren’t for the quality, price, and speedy shipping, we’d still return for the customer service. I just called this morning when I had some trouble getting the site to load (not a usual problem, don’t worry), I got a call back immediately and the problem was fixed right away and I was able to place my order to get it mailed out in time!
Thank you guys so much! I have definitely been recommending you guys to all our fellow kratom users!
(Chief Maeng Da gives Inland Botanicals and the USPS an 11/10 on the shipping scale. His package was shipped on a Friday and handed to him by the postman at 11:30 the following Monday morning.)
Upon opening the package from Inland Botanicals, Chief Maeng Da reacted, “From land far away such nice colors. Chief keep aromas separate.”
A curious spirit, Cheif Maeng Da first placed The Bulgarian in his burner. And then the next day Chief Maeng Da chose to burn–The Bulgarian.
On the morning of the third day, Chief Maeng Da’s medicine man advised, “Chief Maeng Da, you should burn other incense. Your brain will build such tolerance to the aroma of The Bulgarian you will no longer realize how pleased you are with this bouquet.”
Chief Maeng Da hung his head in disappointment but not doubting his medicine man, replied, “the lotus of Vietnam may please me today.”
Nathan and Gina, I can not express enough, the gratitude and personal customer service you have given to me. My husband is so impressed with your products and incredibly excited when you sent him samples.
I have one more surgery left, it seems C wasn’t pleased with my offering of one breast, C is claiming the other. Fighting lymphoma with all holistic supplements and your products fought the pain as well as nausea.
Counting Sheep is AMAZING! SOLAR FLARE IS A MIRACLE!. I will be back next week as Red Bali calls as well as a little GREEN.
Thank you for all you provide,
I am so very grateful and will be back with an extensive order.
God’s love to you and yours,
After being disappointed by several vendors, I decided to go with my gut and try Inland Botanicals. Wow, so glad I did! The Red and Gold Bali are superb. Yellow Brick Road is great as well. I am so happy to know that my hard earned money won’t be wasted! Thanks!
I have to say I am very pleased doing business with IB.Thier customer service and product are top notch. Ordered Monday, shipped same day, received Wednesday. If you are hesitant to order, call them. Super cool family business. Included free samples. Thank Ya’ll from GA. K
I placed an order today and the customer service from you was great. Being new to the blends, I wasn’t sure what to order. Any questions I had by email were responded right back by your awesome sales department. After a few emails I still wasn’t sure so I talked to Nathan who explained what the benefits of each product would or wouldn’t be for my particular situation. He was very helpful explaining the products and shipping. After we talked, l logged on the friendly user website and had my order placed and done in just a few minutes. Your customer service is 6 stars out of 5 stars. Nathan informed me that my order was shipped about 30 minutes later. If your products are good as your customer service, I’d rate Inland Botanicals at the top of the list with another 6 out of 5 stars. Thanks for your awesome customer service.
I just placed my second order!! After much research I decided to try Inland Botanicals. I had a spinal fusion three years ago and had accepted the fact I’d suffer for the rest of my life from a failed surgery. All this manifested into being depressed as well. I ordered 3 different strains to try. The White Borneo is so uplifting an energizing.
They shipped super fast and showed up a day earlier then expected. Customer service promptly answers any questions and I received some awesome samples. I would definitely recommend Inland Botanicals without a doubt.
Kratom works great for Restless Leg Syndrome, especially the red strains. Inland has good prices, quality products and wonderful service!
I have never experienced better customer service than I received from Inland Botanicals. When an issue with my order popped up, I received an email almost immediately with options to resolve the issue. I will continue to order from IB and recommend anyone looking for a reliable company from whom to purchase kratom look no further. Inland Botanicals Is Amazing!
After using your product, I think that I might be able to live a life of pain-free, for the most part, a life of energy and having a desire to want to get up in the morning sometimes or to want to start a project or to finish a project. Thank you for being such an amazing company, sending me my product so quickly in such a time of need. I just really appreciate all Inland Botanicals does for it’s customers.
I was first introduced to Inland Botanicals after sharing with a friend that I’d been feeling a little foggy in my thoughts, and that I wasn’t experiencing as much energy as normal. The professionals I was referred to thoroughly explained the benefits of each strain, so I felt well educated when making my purchase. Shortly after my first experience with the product, I realized clarity in thought and an ability to focus, something that I have not felt since starting a new job earlier this year.
Later, it was discussed that I try an additional Inland Botanical blend called “The Bulgarian” that may help provide the energy I was lacking. A couple of samples were provided, and I felt added and consistent energy that was not like previous supplementary energy products I tried. I am happy to report that the addition of Inland Botanicals to my daily routine has been a positive experience, and one I hope others will chose to experience for themselves.
Thank you SO MUCH for sharing this with me! It truly has made a difference.
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