Terms & Conditions

Inland Botanicals LLC

Last Updated: October 14, 2026

Welcome to Inland Botanicals! We appreciate your business and thank you for visiting our website.

These Terms & Conditions outline the policies governing the use of our website, online purchases, and services provided by Inland Botanicals LLC.

By accessing our website or placing an order, you agree to these Terms & Conditions and our applicable store policies. Please review them before making a purchase.

1. Age Requirements

Customers must be 21 years of age or older to purchase kratom products from Inland Botanicals, whether online or in person.

By purchasing kratom, you confirm that you are at least 21 years old and meet all applicable legal requirements in your jurisdiction.

We reserve the right to request proof of age, verify customer information, refuse a sale, or cancel an order if age eligibility cannot be established.

We do not knowingly sell kratom products to individuals under 21 years of age.

Other products may be subject to additional age restrictions under applicable law.

2. Product Information & Disclaimer

Inland Botanicals offers a selection of botanical products, including natural kratom leaf products and kava.

We strive to provide accurate information about our products, including ingredients, varieties, packaging, and available product testing information.

Kratom contains naturally occurring alkaloids, including mitragynine and 7-hydroxymitragynine. Kratom products have not been evaluated or approved by the U.S. Food and Drug Administration (FDA) for any medical use.

Our products are not marketed as treatments, cures, or preventative measures for any disease or medical condition.

Individual experiences with botanical products may vary. Descriptions of traditional varieties, strain names, or botanical characteristics should not be interpreted as guarantees of specific results.

Botanical products may carry risks, including side effects, interactions with medications or other substances, and, in the case of kratom, dependence and withdrawal.

Customers should consult a qualified healthcare professional regarding questions about personal health, medications, or potential interactions.

Kratom should not be used during pregnancy or breastfeeding.

3. Product Availability & Pricing

We make every effort to keep our website accurate and up to date.

Product availability, descriptions, packaging, and pricing may change without prior notice.

Inland Botanicals reserves the right to correct errors, update product information, limit quantities, or discontinue products.

If an error affects an order that has already been placed, we will contact the customer when appropriate to discuss available options.

If we are unable to fulfill an order because of an error or product unavailability, we will refund any payment collected for the unfulfilled items.

4. Ordering & Payment

Customers agree to provide accurate and complete billing, shipping, and contact information when placing an order.

We reserve the right to review, decline, or cancel orders for legitimate reasons, including:

• Inaccurate or incomplete order information

• Unsuccessful payment authorization

• Suspected fraudulent activity

• Age-verification concerns

• Product availability issues

• Applicable legal or shipping restrictions

If an order is canceled before fulfillment, any payment collected for the canceled items will be refunded.

Payments are processed through the payment services available at checkout. Please refer to our Privacy Policy for information about how personal information is handled.

5. Shipping & Legal Restrictions

Inland Botanicals ships products only to destinations where we determine that the sale and shipment of those products are permitted under applicable laws and regulations.

Certain botanical products, including kratom, may be restricted or prohibited in specific states, counties, cities, or other jurisdictions.

Shipping eligibility may vary depending on the product and delivery address.

We reserve the right to refuse or cancel orders that cannot legally be fulfilled.

If an order cannot be shipped due to a legal restriction, we will notify the customer when possible and refund the amount paid for any canceled items, including associated shipping charges for those items.

Customers are responsible for providing accurate delivery information. Orders with incorrect or incomplete addresses may experience delays or require additional shipping arrangements.

Shipping estimates are provided for convenience and are not guaranteed delivery dates.

If an order is lost, damaged, or does not arrive, please contact us so we can investigate and provide an appropriate resolution in accordance with applicable law.

6. Returns, Refunds & Exchanges

At Inland Botanicals, customer satisfaction is important to us. We take pride in offering quality products and friendly customer service.

Due to the nature of botanical products and for quality and safety reasons, all sales are generally considered final.

We understand that individual preferences and experiences with botanical products can vary. We cannot guarantee that every product or variety will meet each customer's personal preferences.

For this reason, refunds or exchanges are not generally offered based solely on personal preference or individual experience.

Damaged, Incorrect, or Missing Orders

If your order arrives damaged, contains an incorrect product, or does not arrive, please contact us so we can investigate and resolve the issue.

Depending on the circumstances, an appropriate resolution may include a replacement, refund, or store credit, consistent with applicable law.

Individual Concerns

We understand that unexpected situations can arise. Although general returns and exchanges are not offered, we are happy to review customer concerns on a case-by-case basis.

Any discretionary exceptions are determined by Inland Botanicals, subject to applicable consumer protection laws.

For additional information, please review our Return & Refund Policy.

7. Responsible Purchasing & Product Use

Customers are responsible for reviewing product labels, warnings, and other information provided with their purchases.

Products must not be purchased or used for unlawful purposes.

Customers should not rely on website descriptions, customer reviews, or general product information as substitutes for professional medical advice.

Inland Botanicals does not guarantee any particular physiological, therapeutic, or personal outcome from the use of its products.

8. Website Information

We work to maintain accurate, helpful, and current information on our website.

However, occasional errors or omissions may occur regarding product descriptions, prices, availability, promotions, or other content.

We reserve the right to correct such errors and update website content as necessary.

Information provided on this website is for general informational purposes and should not be interpreted as medical, legal, or other professional advice.

9. Customer Accounts & Website Security

Customers are responsible for maintaining the confidentiality of their account login information and for providing accurate account details.

Unauthorized use of our website, attempts to interfere with website security, fraudulent transactions, and other unlawful activities are prohibited.

We reserve the right to restrict account access or refuse transactions when reasonably necessary to protect customers, our business, or the security of our website.

10. Intellectual Property

Website content, including original text, product photographs, graphics, logos, and branding owned by Inland Botanicals, may not be copied, reproduced, or used for commercial purposes without permission.

Third-party trademarks and other intellectual property remain the property of their respective owners.

11. Third-Party Services & Links

Our website may contain links to third-party websites or use external services for functions such as payment processing and shipping.

These third parties operate under their own terms and privacy policies.

Inland Botanicals is not responsible for the content or independent practices of third-party websites that we do not control.

12. Privacy & Personal Information

We respect the privacy of our customers and take the protection of personal information seriously.

Information collected through our website may be used to process orders, communicate with customers, provide customer service, and operate our online store.

For additional details regarding the collection, use, and protection of personal information, please review our Privacy Policy.

13. Disclaimer of Warranties & Limitation of Liability

We make reasonable efforts to provide accurate product information and maintain a functional, secure website.

However, we cannot guarantee uninterrupted website availability or that all website content will be free from errors.

To the extent permitted by applicable law, Inland Botanicals disclaims warranties not expressly provided and limits liability for indirect or consequential losses arising from website use.

Nothing in these Terms & Conditions is intended to exclude liability or limit consumer rights where doing so would be prohibited by applicable law.

Nothing in these terms limits any rights or remedies customers may have under applicable consumer protection laws.

14. Governing Law

These Terms & Conditions are governed by the laws of the State of Idaho, United States, except where applicable federal law or mandatory consumer protection laws provide otherwise.

Any disputes arising from the use of this website or purchases made through Inland Botanicals will be handled in accordance with applicable law.

15. Changes to Terms & Conditions

Inland Botanicals may update these Terms & Conditions periodically to reflect changes in business operations, website functionality, or applicable laws and regulations.

Updated terms will be posted on this page with a revised date.

Changes will apply prospectively to the extent permitted by law and will not retroactively remove rights associated with previously completed purchases.

16. Contact Information

We value our customers and are always happy to answer questions about our products, policies, or orders.

Inland Botanicals LLC

8943 N Commerce Dr

Hayden, ID 83835

Phone: 208-518-1095

Email: info@inlandbotanicals.com

Website: www.inlandbotanicals.com

Thank you for choosing Inland Botanicals and supporting our locally owned business!